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CALL: 09 406 0520

Doubtless Bay Water Supply

Doubtless Bay Water Supply

Mains water supply from Mangonui to Taipa

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Leaks and emergencies

Water Leaks

Leaks can waste thousands of litres of water. If you think you have have a leak on your property you can follow the simple tips below to help identify the problem before calling a plumber.

  • Look and listen for any dripping taps
  • Check around your appliances for signs of leaking, corrosion or water damage
  • Check for damp patches on your lawn/garden during dry spells, is any grass green when the rest is browning, has any lawn subisded?
  • If you suspect your toilet is leaking you can put some food colouring in the cistern, if the colour is in the bowl before flushing it may be leaking.
  • Locate your water meter, in most cases this will be on the front boundary of your property (call the water supply if you are unable to locate your meter). Turn off all taps and appliances in the house (do not shut off the valve in the meter box), check the red numbers on the right hand side of the meter (as shown below) these should not be moving. To spot a slow leak, take a meter reading late at night (make sure no water is used during the night) and take another reading in the morning, if there is a difference in readings you are likely to have a leak. Ensure the lid on the meter box is replaced after each meter check.

Emergencies and Network Leaks

If you think you have spotted a leak before the water meter or you have no water, please contact the Supply Company immediately on 09 4060520, or email us at office@doubtlessbaywater.co.nz AFTER following the below checklist:

LEAKS: Can you see running water? Can you see the cause of the leak (if so please relay this on to the supply company), is it unusual for the area to be wet?

NO WATER: When was the last time you had running water? Are there any construction or service vehicles nearby? Have you checked the meter box, has someone turned this off accidentally?

If a repair is required on the main line due to damage, the party who damaged the line will be responsible for the cost of repair.
In the case of works being completed for a house this will usually fall under the owner, not the contractor.
In cases where water supply equipment has failed there will be no charge for repair if before the water meter.
For any cases where the supply is called out to attend where there is no water reported and the supply finds nothing wrong with the supply lines, a call out fee will apply.

After hours please call one of the following staff members

Ben 021 981476
Max 021 820850

Need to contact us?

Click on the Contact Us button to choose the best way of getting hold of us.

Contact Us

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Doubtless Bay Water Supply Co Ltd

Servicing Mangonui, Coopers Beach, Cable Bay, Taipa and Oruru.

Office Hours: by appointment
Tel: 09 406 0520
Email: office@doubtlessbaywater.com

Physical Address: 157 Cable Bay Block Road, Coopers Beach, Northland, New Zealand
Postal: PO Box 165, Mangonui Northland, New Zealand

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Services

  • Mains water supply
  • UV Water treatment systems
  • Water filters
  • Tank removal and installation
  • Water testing
  • Pipe location/leak detection

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Doubtless Bay Water Supply

2 months ago

Doubtless Bay Water Supply
Level 2 Water RestrictionsDoubtless Bay Water Supply16 Feb 2021๐Ÿ’ง๐ŸŒ ๐Ÿ™‚ We are shifting from Level 3 down to Level 2 Water Restrictions. You can now fill pools and waterblast, however, you still cannot use:โ€ข All non-handheld hosepipesโ€ข All irrigation and sprinklersThis notice applies to the area serviced by the Doubtless Bay Water Supply scheme effective immediately and will remain in place until further notice. The Doubtless Bay Water Supply urges all residents to conserve water. For more information on the restrictions, please email office@doubtlessbaywater.com or phone 09 4060520.Thank you ๐Ÿ’ง๐ŸŒ ... See MoreSee Less

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